Trust & Security
Your data, your control
We believe trust is earned through transparency. Here's exactly how Ramiro handles your data, what we collect, and what we don't.
What We Collect
Only what's needed
Account information
Name, email, and billing information needed to provide the service.
Your film data
Project details, assets, and content you create. This data is yours — we store it to provide the service.
Conversation history
Your chats with Ramiro, so the AI can remember context and provide better recommendations.
What We Don't
Hard lines we won't cross
Sell or share your data
Your data is never sold to third parties or shared for advertising purposes.
Use your data to train AI
Your film data, conversations, and generated content are never used to train or fine-tune any AI model.
Store data outside the EU
All data on EU-based servers. Hetzner VPS in Germany + Cloudflare R2 with EU endpoints.
Compliance
GDPR from day one
EU Hosting
Infrastructure hosted on Hetzner VPS in Germany. Files stored on Cloudflare R2 with EU jurisdiction.
Data Minimisation
We only collect what's needed to provide the service. No unnecessary tracking, no data hoarding.
Right to Delete
Request deletion of your account and all associated data at any time. We comply within 30 days.
Data Portability
Export your data in standard formats. Your content, assets, and project data are always accessible.
AI Transparency
No black boxes
Models We Use
Ramiro uses a multi-model architecture, routing requests to the most appropriate AI for each task:
Anthropic Claude
Complex reasoning, strategy, and content generation
Google Gemini
Video analysis, embeddings, and fast classification
Mistral
Cost-effective routine tasks
No Training on Your Data
Your conversations, film data, and generated content are never sent to AI providers for training. We use API access only, which by default does not include training rights.
You Own Your Content
All content generated by Ramiro — social posts, pitch decks, marketing strategies, analysis reports — belongs to you. We claim no intellectual property rights over AI-generated output.
Get In Touch
Questions about our security?
We're happy to discuss our security measures in detail.